Mind
AI Care for mental health
Continuous mental health care powered by AI and licensed psychologists, designed to drive measurable clinical improvement.
the challenge
Mental health care is reactive by design
Mental health requires daily support. But existing care is episodic and reactive, often leaving patients to wait until the risk escalates and costs rise.
Care that supports members in every moment
Mind provides continuous mental health support that engages members day to day, helping them build healthier patterns and address challenges earlier.
Always on care delivery
Always-on care, from anywhere
Members can reach support in the moments they actually need it, not just during scheduled sessions. That means fewer gaps, more consistency, and earlier help when it matters most.
Clinical memory
Care that gets smarter with context
Phoenix builds a continuously evolving picture of each member using conversation history, behavioral patterns, wearable data, and calendar context. Care does not restart at every session. It becomes more personalized with every interaction.
Integrated support
One connected EAP experience
Therapy, crisis support, financial counseling, legal help, and work-life resources come together in one connected EAP experience. Phoenix helps surface the right support at the right moment, so care stays connected across everything a member is navigating.
Mindguard
Built for the highest level of safety
MindGuard is Sword’s AI safety framework, built with PhD-level clinical psychologists to help ensure conversations remain clinically appropriate and escalate when needed. It is open-sourced to help raise the standard for safe AI mental health care.
Unified AI care
One connected care conversation
Support unfolds in one continuous experience that connects members, psychologists, and Phoenix in real time. Members receive guidance day to day, while clinicians provide oversight, context, and judgment when it matters most.
Proactive engagement
Phoenix engages between sessions to keep
members supported and on track.
Clinical oversight
Psychologists guide care and step in with full
context when it matters most.
One conversation. Continuous care. This video shows Phoenix, Sword's AI Care Specialist, guiding a member through a care session in the Sword app, giving real-time feedback while a human clinical specialist oversees the care plan.
outcome-based pricing
Align mental health spend to measurable outcomes
Traditional models charge for access, not results. Mind ties pricing to clinical improvement, so you pay for meaningful progress, not participation.
50
%
is due after the onboarding call or first session.
50
%
is only due when a positive, measurable member outcome is achieved.
How Sword Mind delivers up to 3.2x ROI
An independent look at how Mind delivers a strong return on investment by delivering AI Care for mild-to-moderate anxiety and depression at enterprise scale.
The AI Care model
built around people
Human clinicians and AI work together to deliver continuous, personalized care that adapts as needs change, across conditions, moments, and stages of life.
A better mental health model starts here
See how Mind delivers continuous support, stronger engagement, and measurable outcomes across your population.
More mental health resources
Footnotes
- 1
Peterson Health Technology Institute (PHTI). Virtual Solutions for Depression and Anxiety: Health Technology Assessment. V1.2, 3 Sept. 2025, phti.org/assessment/virtual-solutions-anxiety-depression/.
- 2
Substance Abuse and Mental Health Services Administration (SAMHSA), “Projections of National Expenditures for Treatment of Mental and Substance Use Disorders, 2010–2020,” 2014, Figure A.6. https://library.samhsa.gov/sites/default/files/sma14-4883.pdf
- 3
AI Care and value-based mental health," Sword Health, February 2026, https://swordhealth.com/reports-and-guides/ai-care-and-value-based-mental-health
- 4
Sword Mind proprietary member data, 2026.
- 5
Internal Sword Mind member data, 2026. 88% of Sword Mind members achieved clinically meaningful improvement on the PGIC scale.
